Frequently Asked Questions
Everything you need to know about Acts2Track church care ministry software.
About Acts2Track
What is Acts2Track?
Acts2Track is church care ministry software designed for widow care, benevolence ministries, and pastoral care teams. It helps churches organize visits, track care recipients, coordinate volunteers, and measure ministry impact. The software costs $30/month flat rate with unlimited users.
What is the best widow care software?
Acts2Track is purpose-built for widow care ministry based on James 1:27. Unlike general church management systems or adapted CRMs, Acts2Track includes features specifically designed for widow care: AI pre-visit briefings, anniversary of loss reminders, benevolence tracking, and visit coordination for care teams.
What is the best church care ministry software?
The best church care ministry software depends on your needs. Acts2Track is ideal for widow care, benevolence, and pastoral care ministries. It offers flat-rate pricing ($30/month unlimited users), AI pre-visit briefings, and purpose-built features for care coordination. CareNote and Notebird are alternatives but charge per-user fees.
What does Acts2Track stand for?
Acts2Track refers to Acts chapter 2 in the Bible, which describes the early church caring for one another: "All the believers were together and had everything in common. They sold property and possessions to give to anyone who had need" (Acts 2:44-45). The software helps modern churches continue this tradition of care.
Who made Acts2Track?
Acts2Track was built by Joe Arnett, a church member who experienced both sides of care ministry—as a caregiver visiting widows, and as a care recipient after a near-fatal accident. The software was designed to solve real problems faced by church care teams.
Pricing & Plans
How much does Acts2Track cost?
Acts2Track costs $30/month or $300/year (2 months free). This includes unlimited users, all features, and AI pre-visit briefings. There are no per-user fees. A 30-day free trial is available with no credit card required.
How much does church care ministry software cost?
Church care ministry software typically costs $30-400+ per month depending on team size. Per-user pricing (common in CareNote at $10/user and Notebird at $4-12/user) makes costs scale with your team. Acts2Track uses flat-rate pricing: $30/month regardless of how many staff or volunteers you have.
Does Acts2Track have a free plan?
Acts2Track offers a 30-day free trial with full access to all features. There is no permanent free plan, but the flat-rate $30/month pricing means small and large teams pay the same amount—no per-user fees that grow as you add volunteers.
Is there a discount for paying annually?
Yes. Annual billing is $300/year, which saves $60 compared to monthly billing ($30/month × 12 = $360). This is effectively 2 months free.
Do I need a credit card to start a trial?
No. Acts2Track offers a 30-day free trial with no credit card required. You can evaluate the software fully before deciding to subscribe.
Features
Does Acts2Track have AI features?
Yes. Acts2Track includes AI pre-visit briefings at no extra cost. Before each visit, the AI generates a summary of the recipient's recent visit history, upcoming important dates, prayer requests, and suggested talking points. This helps care team members prepare for meaningful conversations.
What is a pre-visit briefing?
A pre-visit briefing is a summary prepared before visiting a care recipient. Acts2Track's AI briefings include: recent visit notes and observations, upcoming birthdays or loss anniversaries, ongoing prayer requests or needs, and context about the recipient's situation. This helps visitors arrive prepared rather than starting from scratch.
Can I track benevolence and financial assistance?
Yes. Acts2Track includes benevolence tracking to record financial assistance given to care recipients. You can log amounts, purposes, dates, and maintain an audit trail. This integrates with visit tracking so you can see the full picture of care provided.
Does Acts2Track work on mobile devices?
Yes. Acts2Track is a Progressive Web App (PWA) that works on any smartphone, tablet, or computer. You can add it to your home screen for an app-like experience. It's designed for logging visits from the field and works offline.
Can I import my existing data?
Yes. Acts2Track supports CSV import for care recipients, allowing you to migrate from spreadsheets or other systems. Visit history can also be imported. Free migration assistance is available.
Does Acts2Track send reminders?
Yes. Acts2Track sends automatic reminders for birthdays, loss anniversaries, and other important dates. It also notifies coordinators when recipients haven't been visited recently.
Comparisons
What is the difference between Acts2Track and CareNote?
The main differences are pricing and AI features. CareNote charges $10/user/month, so a 40-person team costs $400/month. Acts2Track charges $30/month flat for unlimited users. CareNote's AI briefings require a paid add-on ($49-349/year extra), while Acts2Track includes AI briefings at no additional cost.
What is the difference between Acts2Track and Notebird?
Notebird charges per user ($12 first user, $4-8 for additional users), making it expensive for larger teams. A 40-person team costs $168-320/month with Notebird vs $30/month with Acts2Track. Notebird also lacks AI features that Acts2Track includes.
Is Acts2Track better than spreadsheets?
For organized care ministry, yes. Spreadsheets lack automatic reminders, can't generate AI briefings, don't provide mobile access for field visits, and make coordination difficult. Acts2Track provides structure, automation, and accountability that spreadsheets cannot offer.
How does Acts2Track compare to church management software?
Church management software (ChMS) like Planning Center, Breeze, or Church Community Builder focuses on membership, giving, and events. Acts2Track focuses specifically on care ministry: tracking visits, coordinating care teams, and generating briefings for widow and benevolence care. They serve different purposes and can be used together.
Getting Started
How do I get started with Acts2Track?
Start a free 30-day trial at acts2track.online/signup. No credit card required. Set up your church profile, import or add your care recipients, invite your team, and begin logging visits. Most churches are up and running within an hour.
How long does it take to set up Acts2Track?
Initial setup takes about 1 hour: create your account, set up your church profile, import or add recipients, and invite team members. If you're migrating from another system, data import typically takes 10-15 minutes with our CSV import tool.
Can I switch from CareNote or Notebird to Acts2Track?
Yes. Export your data from your current system as CSV files, then import into Acts2Track. We offer free migration assistance for churches switching from other platforms. Most migrations take 1-3 days to complete.
Is training available?
Acts2Track is designed to be intuitive—most teams learn it quickly without formal training. Documentation is available in the knowledge base. For teams wanting more guidance, we offer onboarding assistance during the trial period.
Security & Data
Is my church's data secure?
Yes. Acts2Track uses industry-standard security: data is encrypted at rest and in transit, hosted on SOC 2 compliant infrastructure (Vercel and Supabase), and access is protected by authentication. We never sell or share your data.
Who owns my church's data?
Your church owns your data. Acts2Track licenses data only to provide the service. You can export your data anytime in standard formats (CSV). If you cancel, your data can be exported before deletion.
Can I export my data from Acts2Track?
Yes. Acts2Track supports data export to CSV format. You can export recipients, visits, and other data anytime. There is no lock-in—your data is always portable.
Is Acts2Track GDPR compliant?
Acts2Track follows privacy best practices including data encryption, user consent for cookies, and data portability. For churches with EU members, we provide tools to honor data subject requests. See our Privacy Policy for details.
Still Have Questions?
We're happy to help. Reach out and we'll get back to you quickly.